Calvary Care Services

Narrative Description for Crisis Respite Team Role at Calvary Care Services
Bertrand Munki is a visionary leader and advocate for person-centered care with 15+ years of experience in crisis management, behavioral health, and program leadership for individuals with mental and physical disabilities. His expertise spans compliance, staff training, and trauma-informed interventions, aligning perfectly with Calvary Care Services’ mission to deliver dignity-driven, community-based crisis respite care.

Crisis Leadership & Systems Innovation

Bertrand’s career is defined by his ability to design and manage high-impact programs for vulnerable populations:

• Crisis Program Development: As Crisis Service Manager at Genesis Group Home, he oversees admissions, coordinates individualized crisis plans (IAPPs, SMAs, SPAs), and collaborates with behavior analysts to create ISP programs, ensuring alignment with Minnesota’s 245D licensing standards.
• Acute Behavioral Expertise: At Dungarvin MN, he trained staff on de-escalation techniques (Physical Intervention Alternatives), supervised mental health directors, and ensured compliance across budgets and service delivery for high-risk individuals.
• 24/7 Crisis Response: During his tenure at Empathy Home Care Inc., he served as a 24-hour crisis response manager, developing behavior support plans and coordinating multidisciplinary team meetings to stabilize emergencies.

 

Operational Excellence & Compliance

Bertrand’s strategic leadership ensures programs meet rigorous standards while fostering independence:

• Licensing & Quality Assurance: Spearheaded compliance with MDH Comprehensive Licenses, HWS licenses, and DHS regulations at Empathy Home Care, reducing audit risks and improving service quality.
• Staff Empowerment: Trained 100+ professionals across roles (program directors, DSPs, ILS workers) on 245D requirements, behavior intervention techniques, and electronic systems like Therap and MN-ITS.
• Financial & Administrative Acumen: Managed payroll (ADP), billing (MN-ITS), and site budgets while maintaining meticulous records for client progress and Medicaid/Medicare compliance.

 

Person-Centered Advocacy & Cultural Competency

Rooted in his sociology background and international education, Bertrand champions inclusivity:

• Conflict Resolution: Leveraged a Certificate in Conflict Analysis (American University) to mediate complex cases and foster collaborative care teams.
• Cultural Humility: Fluent in addressing diverse needs across Cameroonian, South African, and U.S. contexts, ensuring culturally responsive care plans.
• Community Integration: Designed programs at Handy Help LLC and Comprehensive Services Inc. to help clients achieve housing stability, employment, and social engagement.

 

Why This Matters for Calvary Care Services

Bertrand’s unique blend of global perspective, technical mastery, and frontline crisis experience ensures our team can:
✅ Deploy Rapid Stabilization: Utilize proven frameworks like ISP programs and PSBP to address acute behavioral crises.
✅ Prevent Hospitalization: Implement proactive, community-based strategies that reduce reliance on institutional care.
✅ Empower Caregivers: Train families and staff using trauma-informed, DEI-certified approaches to build long-term resilience.
Education & Core Competencies

• MSc in Economics & Sociology | University of Dschang (ECE-evaluated)
• Certifications: Conflict Analysis & Resolution (Arcadia University), Behavior Modification, DEI, CPR/First Aid
• Technical Skills: Therap, R-Task, MS Office, MN-ITS, ADP, Electronic Medical Records
• Licensing Expertise: 245D, CADI waivers, MDH/HWS compliance

Bertrand Munki embodies Calvary Care Services’ commitment to innovation, equity, and compassionate crisis care. His ability to merge analytical rigor with human-centered leadership ensures our clients receive transformative support during their most vulnerable moments, turning crises into opportunities for growth and stability.

Andre Jean-Pierre is a seasoned crisis intervention specialist and compassionate leader with 5+ years of dedicated experience supporting individuals with developmental disabilities (DD), mental illness (MID), and complex behavioral needs. His proven expertise in crisis de-escalation, staff training, and program management aligns seamlessly with Calvary Care Services’ mission to deliver immediate, community-centered respite care that prioritizes dignity, safety, and stabilization.

Crisis Expertise Rooted in Hands-On Experience

From his role as a Direct Support Professional II at North Dakota’s only federally CQL-certified ICF facility to his current leadership as a Crisis Site Supervisor, Andre Jean-Pierre has consistently excelled in high-pressure environments. Key achievements include:

• Behavioral Crisis Management: Implemented and monitored behavioral support plans for 212+ DD waiver individuals (Life Skills & Transition Center), reducing escalations and promoting stability.
• De-Escalation Training: Certified in and taught crisis intervention techniques (EASE, EUMUR, Core 4) to 70+ nurses at Anoka Regional Treatment Center, enhancing team readiness for acute behavioral crises.
• MID/CAD Specialization: Worked directly with mentally ill and dangerous (MID) individuals and complex cases, ensuring safety through trauma-informed practices and proactive risk assessment.

Leadership in Building Resilient Teams

Andre Jean-Pierre’s supervisory roles highlight his ability to empower staff and optimize operations:

• Staff Development: Trained and mentored 60+ crisis professionals at Elibrium Homes LLC, establishing a sustainable 6:4 staff-to-client ratio to ensure personalized care.
• Program Innovation: Launched and managed the “Hotel Crisis Program,” creating structured, enriching environments for individuals in acute distress.
• Compliance & Efficiency: Streamlined medication tracking, reporting, and scheduling systems (REM, Minnesota DHS CBH), ensuring regulatory adherence and continuity of care.

Commitment to Trauma-Informed, Culturally Competent Care

With a focus on cultural humility and individualized treatment planning, Andre Jean-Pierre has:

• Advocated for person-centered approaches in residential and community settings.
• Designed case management strategies that align with Minnesota DHS standards and CAD waiver requirements.
• Fostered inclusive environments that respect diverse backgrounds and needs.

Why This Matters for Calvary Care Services

Andre Jean-Pierre’s blend of frontline crisis experience and operational leadership ensures our Crisis Respite Team can:
✅ Respond Rapidly: Leverage proven de-escalation frameworks to stabilize emergencies.
✅ Prevent Institutionalization: Implement community-based solutions that prioritize long-term resilience.
✅ Empower Caregivers: Train families and staff to manage complex behaviors confidently.
Education & Core Competencies

• Practical Training: Crisis intervention (EASE, EUMUR, Core 4), behavioral support planning, MID-specific care.
• Leadership Skills: Staff supervision, program development, schedule optimization, and cultural competency.
• Education: High School Diploma (Middleburg High School), coursework in Business Administration (Mayville State University).

Andre Jean-Pierre embodies Calvary Care Services’ values of innovation, compassion, and accountability, making him an invaluable asset to our mission of transforming crisis into resilience. His ability to lead teams, manage complex cases, and deliver trauma-informed care ensures our clients receive the highest standard of support during their most vulnerable moments.

Email: andre.jeanpierre@calvarycaremn.onmicrosoft.com

Phone: (904) 523-8875

David Lemoto is a dedicated and resourceful crisis care leader with 6+ years of progressive experience in behavioral support, high-risk security, and program supervision for individuals with developmental disabilities (DD), mental illness (MID), and complex behavioral needs. His expertise in crisis management, staff mentorship, and trauma-informed care aligns with Calvary Care Services’ commitment to fostering stability and dignity for clients and caregivers.

Crisis Leadership & Behavioral Expertise

David’s career reflects a steadfast focus on safety, empowerment, and innovation:

• Program Supervision Excellence: At REM (Manville, ND), he supervised a residential group home for 6 individuals with DD/CAD waivers and challenging behaviors, ensuring regulatory compliance while advancing person-centered care. His work reduced crisis incidents through proactive behavioral planning and staff accountability.
• High-Risk Security & Crisis Consultation: With LNX Security, David provided critical support for high-risk clients, blending security expertise with de-escalation strategies to ensure safety in dynamic, unpredictable environments.
• Crisis Program Development: As Crisis Site Supervisor at Elibrium Homes LLC, he trained 60+ specialized professionals in just 6 months, established a sustainable 6:4 staff-to-client ratio, and managed the innovative “Hotel Crisis Program” to support individuals in acute distress.

Building Resilient Teams & Systems

David’s leadership ensures operational efficiency and staff confidence:

• Staff Empowerment: Expertise in training teams on trauma-informed crisis protocols, cultural competency, and individualized treatment planning.
• Compliance & Coordination: Streamlined scheduling, timesheet management, and reporting systems to meet state and federal standards (e.g., CAD/DD waiver requirements).
• Inclusive Communication: Proficient in American Sign Language (ASL), enhancing accessibility for clients with hearing impairments.

Why This Matters for Calvary Care Services

David’s unique blend of security, behavioral health, and operational leadership ensures our Crisis Respite Team can:
✅ Deploy Rapid Interventions: Leverage real-world crisis experience to stabilize high-risk situations.
✅ Prioritize Safety & Dignity: Integrate security-minded strategies with compassionate, trauma-informed care.
✅ Foster Long-Term Resilience: Equip caregivers and staff with tools to manage complex behaviors and reduce burnout.
Education & Core Competencies

• Practical Training: Crisis de-escalation, behavioral support planning, ASL proficiency, and MID/CAD waiver compliance.
• Leadership Skills: Staff supervision, program development, schedule optimization, and cross-cultural communication.
• Education: Coursework in Business Administration (Mayville State University) and Business Music (University of Louisiana Lafayette), with a focus on organizational leadership and creative problem-solving.

David Lemoto embodies Calvary Care Services’ values of innovation, accountability, and community-centered care. His ability to lead teams through high-pressure scenarios, design structured crisis programs, and advocate for inclusive, individualized support makes him an indispensable asset to our mission of transforming crisis into opportunity.

Crisis Respite Team Leadership
Astoh Mofor is a dedicated, adaptable, and solutions-driven healthcare professional with over a decade of experience spanning hands-on patient care, health informatics innovation, and interdisciplinary leadership. Their unique blend of clinical expertise and technical mastery directly supports Calvary Care Services’ mission to deliver compassionate, data-informed crisis respite care across Minnesota.
Clinical Excellence Meets Crisis Care
With a foundation in critical care nursing (Mercy Hospital, 2011–2018) and current RN licensure, Astoh Mofor brings acute clinical judgment to high-stakes situations. Their experience managing ICU, step-down, and float pool environments ensures an ability to remain calm under pressure, assess risks rapidly, and prioritize safety—skills critical to stabilizing individuals in behavioral or medical crisis.
Technology-Driven Solutions for Respite Services
As a Master’s-prepared Health Informatics specialist, Astoh Mofor bridges frontline care with advanced technical systems. Their proficiency in EPIC EHR optimization, database administration (Oracle, MySQL), and analytics tools like RStudio ensures seamless documentation, care coordination, and outcome tracking for crisis respite clients. This expertise enables Calvary Care Services to:

• Streamline crisis intervention workflows.
• Maintain compliance with Minnesota DHS standards (e.g., 245D.03).
• Leverage data to improve respite care accessibility and quality.

Leadership in Crisis Systems
In their role as an EPIC Credentialed Trainer (CentraCare Health) and CPOE implementation intern, [Employee Name] honed skills in change management and interdisciplinary collaboration. At Calvary Care Services, they apply this experience to:

• Train staff on trauma-informed crisis protocols.
• Advocate for user-friendly tools that reduce caregiver burnout.
• Serve as a liaison between clinical teams and IT systems.

Commitment to Community-Centered Care
Certifications in Oracle databases, CompTIA Security+, and ACLS/BLS reflect their dedication to precision and safety—values that align with our crisis respite model’s focus on dignity and stability. Professional affiliations (AACN, HIMSS) underscore their commitment to advancing evidence-based practices in behavioral health and informatics.
Why This Matters for Our Crisis Respite Team
Astoh Mofor’s dual expertise in critical care and health IT ensures our team can:
✅ Rapidly deploy crisis stabilization plans using real-time data.
✅ Protect client confidentiality through secure, compliant systems.
✅ Empower families with tools for long-term resilience.
Education & Credentials

• MS Health Informatics | College of St. Scholastica (2019)
• BS Nursing | Saint Mary’s University (2016)
• RN Licensure (MN), ACLS/BLS, Oracle Database Certifications, CompTIA Security+